Square Enix offers free game time as compensation for FFXIV login issues
Naoki Yoshida, producer and director of Final Fantasy XIV, has announced that all players with an active subscription will be granted seven days of free game time to apologize for the current login issues.
Since the game’s Endwalker expansion entered early access last week, players have found themselves sitting in long login queues and being kicked out of those queues due to the “2022” error. As an apology, seven days of game time is being added to all players who “own the full version of the game and have an active subscription” when Endwalker officially launches on December 7th.
“Currently, all Worlds across all regions have been hitting the login cap for extremely long periods of time, and the progression of login queues is being slowed dramatically,” Yoshida explained. “Across the FFXIV service as a whole, the number of simultaneous logins has reached the hardware limit, and as a result, logging in has required an extremely long time, especially during “peak hours” when we tend to see increased player activity. For this, I am truly sorry.”
Additional free game time may be given to players depending on how the congestion situation develops.
Final Fantasy XIV: Endwalker is available now in early access and is set to officially launch tomorrow, December 7th.
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